FAQ
Frequently Asked Questions
Genral
What is DEALBIX?
DEALBIX is a small family-run business focused on offering useful, problem-solving products at affordable prices across India.
What type of products do you sell?
We sell products from categories such as Home, Kitchen, Pets, Fitness, Storage, Beauty, Sports, Health, Gadgets, and Personal Care.
Do I need an account to place an order
No. You can place an order using guest checkout without creating an account.
How can I contact customer support?
You can contact our support team through:
Email: contact.dealbix1@gmail.com
Phone / WhatsApp: +91 7549126149
Support Hours: Monday to Saturday, 10 AM – 6 PM.
Can I cancel my order?Can I cancel my order?
Yes. Orders can be cancelled before they are shipped. Please contact us immediately if you want to cancel your order.
Shipping & Delivery
Where do you deliver?
We currently deliver across India only.
How long does delivery take?
Orders are usually delivered within 5–7 business days after shipment.
How long does order processing take?
Orders are processed within 1–2 business days before they are shipped.
Do you offer free shipping?
Yes. We offer free shipping on orders above ₹500.
How can I track my order?
Once your order is shipped, you will receive tracking details via email and SMS. You can also track your order from the tracking page on our website.
Payment Related
What payment methods do you accept?
We accept multiple payment options including:
- UPI
- Debit Cards
- Credit Cards
- Net Banking
- Cash on Delivery (COD)
Is Cash on Delivery available?
Yes, Cash on Delivery (COD) is available. COD orders require verification via phone call before shipment.
Are there any extra charges for COD?
No. There are no extra charges for Cash on Delivery orders.
Returns & Refunds
Is Cash on Delivery available?
Yes, Cash on Delivery (COD) is available. COD orders require verification via phone call before shipment.
Are there any extra charges for COD?
No. There are no extra charges for Cash on Delivery orders.