Shipping policy
Shipping Policy
Last updated: March 24, 2026
Thank you for shopping with DEALBIX. This Shipping Policy explains how we process, ship, and deliver orders placed on our website.
1. Shipping Locations
We currently ship orders within India only.
At this time, we do not offer international shipping.
2. Order Processing Time
All orders are processed within 1–2 business days after the order is confirmed.
Orders are processed Monday to Saturday during business hours (10:00 AM – 6:00 PM).
Orders placed on Sundays or public holidays may be processed on the next working day.
For Cash on Delivery (COD) orders, our team may contact you for order verification before shipment.
3. Delivery Time
Once your order has been shipped, the estimated delivery time is:
5–7 business days
Delivery time may vary depending on:
- Your delivery location
- Courier service availability
- Weather conditions or unforeseen delays
While we work hard to deliver orders within the estimated timeframe, delivery times are not guaranteed.
4. Shipping Charges
We offer free shipping on orders above ₹500.
For orders below ₹500, shipping charges (if applicable) will be displayed during checkout before payment is completed.
5. Courier Partners
To ensure reliable and fast delivery, we ship orders through trusted courier services such as:
- BlueDart
- DTDC
- Delhivery
- XpressBees
- EcomExpress
- Ekart
The courier partner used may vary depending on your location and service availability.
6. Order Tracking
Once your order is shipped, you will receive tracking details via email and SMS.
You can also track your order through the tracking page available on our website.
If you do not receive tracking information within a reasonable time, please contact our support team.
7. Delivery Delays
While we aim to deliver orders on time, delays may occur due to circumstances beyond our control, including:
- Courier delays
- Weather disruptions
- Government restrictions
- Remote delivery locations
DEALBIX is not responsible for delays caused by courier services or external factors.
8. Incorrect Address
Please make sure your shipping address and contact details are correct when placing an order.
DEALBIX will not be responsible for delivery issues caused by incorrect or incomplete address information provided by the customer.
If you notice an error in your shipping address, please contact us immediately before the order is shipped.
9. Failed Delivery Attempts
If a delivery attempt fails due to:
- Customer unavailability
- Incorrect address
- Refusal to accept the package
the courier partner may attempt delivery again or return the package to us.
Additional shipping charges may apply for re-shipping.
10. Lost or Damaged Packages
If your package arrives damaged or appears tampered with, please:
- Record an unboxing video
- Take clear photos of the product and packaging
- Contact us immediately
Our team will review the issue and assist you according to our Return and Refund Policy.
11. Contact Information
If you have questions about shipping or your order status, please contact us:
DEALBIX
Email:
contact.dealbix1@gmail.com
Business Address:
Village + Post Office – Laufa
Lakhnaur, Madhubani
Bihar 847403
India
Support Hours:
Monday to Saturday
10:00 AM – 6:00 PM